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Business Administration Apprenticeship Level 2

Business Administration Level 2 Apprenticeship at Bedford College

As an administrator, you will need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within this apprenticeship. You will cover the essentials of business administration and develop the skills and knowledge required in a business environment. Units can be tailored to suit your job role and prior knowledge and experience. This programme will suit you if you are working in or want to work in a business support role.

Apprenticeships at Bedford College

Entry requirements

Grade requirements: You will need four GCSEs at grades A*-D or 9-3, including English Language and maths.

Other requirements: There will also be an initial assessment to enable you to demonstrate your full ability.

Course content

During this apprenticeship you will study a range of topics, including:

  • Communication in a business environment
  • Manage personal performance and development
  • Developing working relationships with colleagues
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understanding employer organisations

Assessment methods

You will be assessed in the work place through observation, discussion and questioning.


Business & Administration City & Guilds Level 2 Diploma


  • Employment Rights and Responsibilities
  • Personal, Learning and Thinking Skills
  • Functional Skills in English and Maths
  • Functional Skills in ICT.

Further study and career options

Further study: On successful completion you could progress on to the Level 3 Advanced apprenticeship in Business Administration, specialising in general administrative, legal or medical, or another Level 3 Advanced apprenticeship such as Customer Service or Management. Alternatively, you could go on to full-time further education to undertake other management or business qualifications.

Future careers: With additional training, you may be able to progress to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.

Additional information

When in College, you will need to bring pens, notepaper and a folder. There is a course book available from City & Guilds, which you could purchase is you wish to.

Course information & how to apply/book

Unfortunately this course has been cancelled. Please ring 01234 291000 or email for alternatives.

LengthStart DateDay(s)FeesLocationCourse Code
1 year Flexible In College – 1 day per week Free if 16-18yrs. If 19 or over please ring 01234 291000. Cauldwell Street E2273

Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.  Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.

Next steps

To be eligible for an apprenticeship you must either be employed on a full-time contract by an employer willing to support your training or have an offer of employment as an apprentice. Bedford College can help you find a job role with an employer if you don’t already have one.

» Find out more and how to apply

Bedford College actively seeks to promote equality of access to education and training and to provide support where appropriate. Employers are made aware that apprentices have the same rights to protection against discrimination, harassment and victimisation under the Equality Act 2010 as employees. 

Apprentices who have disclosed a disability covered by Equality legislation have the right to request reasonable adjustments in the workplace. We will work with employers to ensure that appropriate adjustments are agreed and established to facilitate this.

At the College we provide additional support for students and apprentices who have a specific learning difficulty or disability.

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